The Challenge
As a leader in digital healthcare, Cerebral recognized the immense productivity and innovation potential that generative AI could bring to their organization. However, rapid AI adoption surfaced complex challenges unique to the healthcare sector—especially around security and regulatory compliance.
Key Risks Faced by Cerebral:
- Exposure of Protected Health Information (PHI): The risk of sensitive patient data being inadvertently leaked via AI tool prompts.
- Regulatory Compliance: Navigating stringent HIPAA and healthcare regulations while adopting cutting-edge AI technology.
- Controlled AI Use in Clinical Workflows: Ensuring medical practitioners, such as doctors and nurses, adhered to strict policies and did not rely on AI in scenarios where patient care or judgment could be compromised.
- Defense Against Malicious AI Outputs: Preventing manipulated or erroneous AI-generated responses from putting patient safety at risk.
Cerebral’s security and compliance leaders knew that the company needed a way to both enforce industry-specific AI policies and empower their broader team to harness AI’s benefits—without putting patient data or care quality in jeopardy.
The Solution
Cerebral partnered with Aim Security to pioneer a responsible, secure approach to AI adoption—one tailored to the requirements of the healthcare sector. Aim's platform delivered the visibility, enforcement, and analytics needed to enable safe and compliant AI use.
Aim's Capabilities Delivered to Cerebral:
- Real-Time Monitoring: Continuous tracking of all AI interactions, ensuring transparency across user activity related to generative AI.
- Autopilot Sensitive Data Protection: Detection and automatic blocking of attempts to share PHI or other confidential records with AI tools.
- Healthcare-Specific AI Policies: Granular controls that prevented clinicians from using AI in patient-related workflows, ensuring full alignment with confidentiality mandates and medical regulations.
- Detailed Analytics & Reporting: Actionable insights into risky or noncompliant user behaviors, enabling ongoing refinement of AI usage policies and rapid incident response.
Key Results
- Shadow AI Discovery: Uncovered and remediated the use of unapproved AI tools—including websites, browser extensions, and IDE plugins—minimizing risk from unsanctioned technology.
- Secure AI Adoption: Empowered employees across the organization to leverage AI, while maintaining the highest standards of data security and regulatory compliance.
- Healthcare-Specific Enforcement: Enforced strict policies preventing inappropriate AI involvement in patient care, safeguarding both patients and practitioners.
- Data Protection: Successfully blocked unauthorized transfers of sensitive data, ensuring full alignment with HIPAA and other regulations.
- Actionable Insights: Provided comprehensive reports on AI usage and potential threats, helping the security team continuously strengthen controls.
- Empowered Security Teams: Enabled security and IT leaders to focus on strategic initiatives, confident that AIM was proactively protecting AI usage across the business.
“Aim helps us verify that sensitive data isn’t leaked to public GenAI tools and provides a secure alternative, making us true business enablers. With AIM, we can protect our customers’ sensitive and private data while accelerating our GenAI adoption.”
–Sarah Hendrickson, CISO, Cerebral
